To access the tracking service settings, click the blue Sellvia button on the top of the side panel to switch to Sellvia menu; the words on the button will change into Main menu.

To set up tracking service for ‘Order shipped’ email notifications and your clients’ personal accounts, go to Sellvia Settings Tracking Service. Choose one of the implemented services, and Tracking ID will be attached to email notifications sent to your clients.

Your customers will be redirected to the website of the chosen tracking service when clicking on the tracking number provided in the ‘Order shipped’ email or checking order status in the Orders section of their personal accounts. Please note that 17track tracking service is used by default on the Tracking page of your website and can’t be changed.

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