You can check your order’s shipping and tracking status by following these steps:

  1. Open the Orders tab in your Sellvia account.

  2. Find the order you are inquiring about.

  3. Check the fulfillment status of the order.

The statuses of orders in your Sellvia account can be:

  • Awaiting shipment

  • Shipped

'Awaiting shipment' status means that the warehouse has received your order and the team is processing it. The order is usually processed on the next business day (i.e. if your order was placed on a Friday evening, it will be processed on Monday).

'Shipped' status appears when your order is shipped and got a tracking ID. Tracking IDs appear in your Sellvia AccountOrders → Tracking. Now you can check whether the package has been delivered to the customer by checking the tracking IDs on USPS.

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