How to contact Amazon Support?
What is the difference between Individual and Professional selling plans?
In the professional selling plan, you pay a monthly subscription fee $39.99.
With individual seller account you will not have to pay a monthly subscription fee but you will have to pay an additional $0.99 per-item fee when an item sells.
The benefits of the professional selling plan are that you don't pay a per-item fee when an item sells and have access to additional Amazon selling features and functionality.
You can always upgrade or downgrade your selling plan.
Go to your Seller Account.
On the Settings link, click "Account Info".
In the Selling Plan section, click the "Modify Plan" button.
Click the "Upgrade" button.
Review the information on the next page.
Click the "Proceed to Upgrade" button to accept the terms and switch your plan.
To learn more about the differences between Individual and Professional selling plans, please check the Selling Plan comparison here.
Can you have more than one Amazon seller account?
Multiple seller accounts are prohibited by Amazon’s selling policies. Please use your existed Amazon seller account for publishing Sellvia products. Opening another new account will lead to locking your both accounts.
Why is my credit card not verified?
Amazon verifies your credit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.
The card expiration date should be at least 6 months from when you add the card.
The card holder’s name you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
The card should not be a prepaid, virtual, or gift card.
The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
The card should have adequate credit limit to pay for the charge.
If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for assistance. If you have tried at least two different credit cards that meet the requirements above and all of them were denied, reach out to Amazon support for assistance.
What business type should I choose on Amazon?
Organizing an LLC (Limited Liability Company) is usually the best approach to sell on Amazon. Unlike a sole proprietorship, it offers limited liability protection for your personal assets if something goes wrong in your business. Your Amazon business also enjoys tax advantage if it is incorporated as an LLC. Besides, an LLC may be eligible to receive a Qualified Business Income Deduction of up to 20% according to the Internal Revenue Service (IRS).
However, in case you do not have an LLC, you can register as an individual.
What Return Address should I use?
You need to use the address of Sellvia warehouse: 14460 Myford Rd, Irvine, CA 92606.
To change the return address, go to Settings - Return Settings
Select Manage Return Addresses and click Manage your return address.
Then edit and set the address: 14460 Myford Rd, Irvine, CA 92606.
And the phone number: 1 (949) 527-8625
Please Note! Your Address name and your Full name must be yours.
How to add Amazon.com (United States) marketplace?
If you are not a US resident and registered your Amazon Seller account outside the US, you may need to add Amazon.com (US) marketplace to your account.
Go to your Amazon seller central home page, select MARKETPLACES and click Add Marketplaces.
Select Americas > US and click Register now.
After your registration United States (Amazon.com) will be added to your marketplaces.